Privacy Policy

1. Information We Collect

At Tradeshala, we collect information you provide directly to us, including:

• Name, email address, and phone number when you register or contact us
• Payment information when you purchase our programs
• Trading-related information you share during mentorship sessions
• Communication records from emails, WhatsApp, or support tickets

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Certificate in Capital Markets & Trading
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate about promotions, upcoming events, and news about Tradeshala

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or protect our rights.

4. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. All payment transactions are processed through secure payment gateways and we do not store your credit/debit card information on our servers.

5. Cookies

We use cookies to enhance your experience on our website, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, though this may affect some functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@marketshala.com
Phone: +91 78299 33301